Calendar management: We have to be organized with our calendar. We do not want to overbook any particular day and we need to ensure every customer that places an order is actually put on our calendar.
Inventory: We are constantly checking inventory. Of course for all of our baking products :eggs, milk, flour, sugar etc. But also other needed items such as pans, cake boards, cakes boxes, frosting dyes, etc. Being organized in inventory helps as well.
Email communication: Being that we are an online business, great communication is key for us. We need to ensure we are up to date on emails and respond in a timely fashion.
Marketing: Our main source of marketing is social media. We keep our friends/followers up to date with our latest promotions and photos of our latest work. Photo's of our work really bring in a lot of new orders as well as new customers.
Website management: Keeping our website up to date is really important as we direct customers to it constantly. It is usually the first impression a new customer will have of us, so making sure it is beautiful yet simple to use is also important. If you want to check out our website click here.
These are just a few of my main duties. There is so much more that goes into running a successful business. Below is a few photos of our work; take a look and enjoy!
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